✉️ Contact Us
The Floral Savourr team is here for you. Send us a message and we'll usually get back to you within 24 hours, Monday to Friday.
Send a Message
Response Time
Within 24 hours (Monday to Friday)
Registered Office
1420 Lake Baldwin Ln
Responsible Play
Quick Support FAQ
My Savour Coins disappeared after a reload — what should I do?
Coins are stored locally in your browser. Clearing your cache or site data will reset them. Simply reload the page: Floral will immediately give you a fresh batch of 5,000 Savour Coins, completely free.
The game isn't loading properly on my device.
Make sure JavaScript is enabled in your browser and that you're using a recent version of Chrome, Firefox, Safari, or Edge. If the problem persists, contact us and let us know your device and browser.
Is it possible to purchase additional Savour Coins?
No — and that's intentional. Floral Savourr is 100% free. No purchase is ever possible or necessary. Coins reload for free at the start of every new session.
How can I report a responsible play concern?
Contact Joueurs Info Service directly on 09 74 75 13 13 (7 days a week, 8am–2am) or visit our Responsible Play page for all resources available in France.